[Action Required] How To Upgrade Your Thank you page on Shopify

“Customer retention is the new growth.” — Alex Schultz, CMO of Meta.

Your Shopify Thank you page isn’t just a receipt. It’s a goldmine. A prime opportunity to boost repeat purchases, gather feedback, and deepen customer relationships. Yet, so many stores leave it untouched—missing out on revenue and engagement.

When you receive this email explained in the below video, please make sure to upgrade and start adding Checkout blocks and really benefit from all new checkout blocks as explained in the rest of the article-

Upgrading your Thank you page is easier than you think, and the rewards? Massive. Let’s break down exactly how to optimize this often-overlooked page to drive results.

Why Upgrading Your Thank You Page Matters

Think of the moment right after purchase. The customer is excited, engaged, and trusting your brand enough to spend their money. It’s the perfect time to strengthen that connection! An optimized Thank you page can:

• Increase repeat purchases: Offer personalized product recommendations or limited-time discounts.

• Gather valuable feedback: Quick surveys help you improve the customer experience.

• Boost social proof: Encourage customers to share their purchase on social media.

• Grow your email list: Invite customers to subscribe if they haven’t already.

Ignoring this opportunity? It’s like leaving money on the table.

How To Upgrade Thank You Page on Shopify

1. Personalize the Experience

A personalized experience feels special. Use Shopify’s dynamic variables to include the customer’s name and order details directly on the page. But don’t stop there—recommend products based on their purchase, or suggest complementary items.

Example:

• “Thanks for your order, Sarah! We think you’ll love these too:” followed by product recommendations.

2. Offer an Exclusive Discount

Encourage customers to shop again by offering a limited-time discount—available right there on the order status page. This creates urgency and boosts repeat purchases.

Tip: Use phrases like “Get 15% off your next order—valid for the next 24 hours only!” to drive action.

3. Collect Feedback Instantly

Strike while the experience is fresh! Add a quick survey asking, “What made you choose us today?” or “How can we improve your experience?” Simple, engaging, and valuable.

• Keep it short—no more than three questions.

• Offer an incentive, like a discount or entry into a giveaway.

4. Encourage Social Sharing

Turn customers into brand ambassadors! Add social sharing buttons with pre-filled messages and hashtags. For example:
“Show off your latest purchase! Tag us on Instagram using #ShopWith[YourBrandName]”

5. Display Customer Support Information

Clear, accessible support builds trust. Make it easy for customers to contact you if they have questions about their order.

• Include an FAQ section

• Highlight your customer service email or chat link

• Reassure them with clear return and shipping policies

6. Highlight Loyalty Programs

If you have a loyalty program, this is the perfect place to promote it. Offer bonus points for referring friends or signing up for your rewards program.

“Earn 500 points when you refer a friend—they get 10% off, and you do too!”

Tools and Apps To Upgrade Thank You Page on Shopify

Want to go beyond Shopify’s default options? Several apps can help:

• ReConvert Post-Purchase Upsell: Perfect for adding personalized recommendations, upsells, and surveys.

• Order Status Tracker: Enhance the order status page with tracking details and updates.

• Smile.io or Yotpo: Promote your loyalty program with eye-catching widgets.

Or, if you want full customization, hire a Shopify expert to tailor the page to your brand’s needs.

Measuring Success

Once you’ve upgraded your Thank you page, track its performance! Use Shopify Analytics to monitor repeat purchase rates, referral traffic, and survey responses. Look for an increase in engagement, social shares, and email sign-ups.

Key metrics to watch:

• Repeat purchase rate

• Average order value (AOV)

• Customer lifetime value (CLV)

• Survey response rate

Final Thoughts

Your Thank you page is more than just a confirmation—it’s a revenue-generating powerhouse. Make sure you get the upgrade completed! With a few strategic upgrades, you can turn one-time buyers into loyal customers who return again and again. Don’t let this opportunity slip by. Upgrade your Thank you page on Shopify today and watch your engagement—and your profits—soar!

Need more personalized advice? Reach out to us for expert guidance on choosing the perfect platform for your business! Plus 5 Designs has built and assist with upgrading your order status and/or thank you page. We look forward to chatting with you.