website

Shopify Knowledge,
Years in the Making,
Now Yours!

services you will ❤️ guaranteed
  • No More Hiring or Proposals
    Enjoy financial flexibility with our cancel-anytime policy. No need for extra hiring, we bring experienced Shopify experts to your business for less. Your investment with us is a step towards your business growth.
  • Fast Turn Around
    We redefine speed in ecommerce. Say goodbye to long waits; our average turnaround time for requests is just 3-4 days. We work quickly without compromising quality to help your business keep up with the ecommerce pace.
  • More for Less
    Quality is our promise. Our five years of Shopify experience ensures the best for your business. We're Shopify alumni with deep platform knowledge, delivering exceptional services to elevate your ecommerce success

Why Plus 5 Designs?

  • No Strings Attached
    Our services are on-demand, freeing you from the costs of retaining us permanently. It's a win-win, optimizing your resources for maximum results.
  • Experienced Professionals
    At Plus 5 Designs, we are a team of seasoned Shopify experts, committed to supporting your ecommerce success.
  • Customer-Centric
    We prioritize our clients' needs, delivering personalized and effective solutions to help your business thrive.
  • Tech-Savvy Innovators
    Leveraging the latest tools and technologies, we optimize your online store operations and streamline your business processes.
  • Excellence in Execution
    Our dedication to quality service and meticulous attention to detail ensures an outstanding ecommerce experience for you and your customers.
  • Collaborative Partners
    We work closely with our clients, becoming an extension of your team and helping you navigate the complexities of ecommerce management.

Cameron

Based in Dunedin, NZ, I've traversed the globe and immersed myself in the ecommerce world. Backed by four years of direct experience with Shopify, I have garnered extensive knowledge and insights that I'm eager to bring to your business. Having seen first-hand how a well-designed and efficiently managed website can revolutionize a business, Katie and I are passionate about helping clients transform their online presence.

Positions at Shopify include - Theme Developer / Shopify Plus Support Lead / Shopify Plus Operations

Katie

Katie is a seasoned technical support specialist with 2 years of experience at Shopify. She's your go-to person for all things e-commerce, from fixing pesky technical glitches to optimising site performance. Known for her friendly, bubbly personality andknack for problem-solving, Katie has helped countless merchants thrive under her guidance, making her a trusted name in the industry.


Positions at Shopify include - Senior Support Specialist / Shopify Plus

No Strings Attached, Cancel Anytime!

Our services are available to you whenever you need them, without the burden of keeping us on payroll when you don't.  It's a win-win situation that allows you to optimize your resources and maximize your results.

  • Subscribe
    To get started, choose a subscription plan that works best for you and your business needs. Once you've chosen your plan, sign up and receive access to your Click-up board, this is where all project requests will be managed.
  • Submit your requests
    Simply submit your design request through your Click-up board and our team will provide you with an estimate time to complete for the project. Once approved we'll get started on it immediately. Our streamlined process ensures a quick turnaround time for all your design needs.
  • Review & Relax
    Once your request is completed, we will send it for feedback. If for any reason you're not happy with the completed job, we'll work with you to make any necessary revisions until it meets your expectations. We want to make sure that you're completely satisfied with the final product.

Our Clients

Our Services include but not limited to

General Support

  • Providing assistance and guidance on various aspects of website management.
  • Addressing inquiries, troubleshooting issues, and offering solutions.
  • Assisting with content updates, product uploads, and inventory management.
  • Offering training and documentation to help you navigate and utilize website features effectively.
  • Delivering prompt and reliable support to ensure a smooth website operation.

Conversion Rate Optimization (CRO)

Conversion rate optimization is very important and small details can go a long way to tun traffic into sales.

Contact us today for a website CRO audit.

Theme Customisations

  • Customizing the visual elements of your website's theme to match your brand identity.
  • Modifying page layouts, headers, footers, and navigation menus to improve user experience.
  • Enhancing existing features or adding new ones to meet your unique requirements.
  • Ensuring responsive design for seamless browsing on different devices.
  • Thorough testing and prompt resolution of any issues or bugs.

Shopify Flow

  • Automating repetitive tasks and workflows within your Shopify store.
  • Creating custom workflows based on specific triggers and conditions.
  • Streamlining order fulfillment, inventory management, and customer communication processes.
  • Integrating with third-party apps and services to enhance functionality.
  • Improving operational efficiency and reducing manual efforts.

SEO Review & Optomisation

  • Conducting a website audit to evaluate its current SEO performance.
  • Analyzing site structure, metadata, keywords, page load speed, and mobile-friendliness.
  • Researching and optimizing keywords to improve search engine rankings.
  • Implementing on-page optimization techniques such as meta tags, headers, and content optimization.
  • Enhancing website performance through link building, social media integration, and local SEO strategies.

Site Bug Fixes

  • Identifying and resolving issues, errors, and glitches on your website.
  • Fixing broken links, incorrect functionality, or display inconsistencies.
  • Conducting thorough testing to ensure proper functionality after bug fixes.
  • Enhancing website security by addressing vulnerabilities.
  • Providing timely and efficient resolution to minimize website downtime.

Site Speed Improvements

  • Analyzing website performance and identifying factors impacting loading speed.
  • Optimizing images, scripts, and code to reduce page load times.
  • Implementing caching mechanisms and content delivery networks (CDNs).
  • Optimizing server response times and database queries.
  • Ensuring a fast and smooth browsing experience for visitors.

Website Redesigns

Need a new theme? Fresh design? Got the branding designed and need it built into the theme. We got you!

Migrating to Shopify

We can help with all aspects of migrating your existing store to Shopify from any online platform.

What People Are Saying

"Their ability to build strong relationships and work harmoniously with diverse teams has been a valuable asset in achieving shared goals and driving successful outcomes. One of the standout aspects of Cameron's professional repertoire is their strong leadership skills. They possess a natural ability to inspire and motivate others, leading by example and empowering their team members & peers to perform at their best."

Lindsey | Shopify

"One of Cameron's major responsibilities during their tenure was coordinating the operations for Shopify Plus Merchants. With their exceptional organizational skills and keen attention to detail, they successfully managed the day-to-day operations, ensuring seamless support and timely resolution of issues. Their commitment to excellence and unwavering dedication significantly contributed to the overall operational effectiveness for Shopify Plus"

Ayla | Shopify

Ready to get started? Let's setup a meeting!

Contact us today

FAQs

Why wouldn't I just hire a Shopify Expert?

Hiring a Shopify expert may seem like a viable option, but there's a distinct advantage in partnering with a team like ours at +5 Designs. Here are a few reasons:

  1. Collective Expertise: As Shopify alumni, we bring a breadth and depth of knowledge that is often unmatched by individual experts. We've handled a variety of situations and can employ diverse strategies to help your business grow.
  2. Simplicity and Efficiency: With us, there's no need for lengthy proposals, time-consuming hiring processes, or unnecessary meetings. Simply submit your requests, and we'll get to work. We provide efficient and effective solutions with complete asynchronous communication, giving you more time to focus on your core business.
  3. Cost-Effectiveness: Instead of paying an individual expert's rates, you get access to our entire team's knowledge and skills. This means you receive more value and a wider range of services for your investment.
  4. Quick Turnaround: With a team approach, we can address multiple tasks simultaneously, leading to faster turnaround times. Our average turnaround time for requests is just 3-4 days. For more involved requests, you will receive daily updates.
  5. Versatility: Our team is proficient in various aspects of Shopify. This means we can provide a comprehensive solution to meet your diverse needs.

In essence, while hiring an individual Shopify expert could be beneficial, partnering with us provides a more versatile, cost-effective, and comprehensive solution for your ecommerce needs. Plus, our streamlined process takes the stress out of managing your online store.

Shopify Alumni? How?

We have a range of knowledge we built while working at Shopify for over 5 years.

Some of the roles that we held during our time at Shopify include-
- Merchant acceleration / Team operations for Support

- Plus Support Specialist

- Plus Support Team Lead

- Theme Support

- Support Advisor

Are the requests truly unlimited?

Yes, well kinda. Each subscription gets invited to a personalized ClickUp board and you start adding in as many requests as they want, then each request will be fulfilled one at a time.

We are also not able to build out custom Shopify apps, due to time constraints. However there is many ways to get around using a Shopify app.

Can I cancel my plan?

Absolutely. You can cancel your subscription at any time. There are no long-term contracts or commitments required, so you are free to stop using our service whenever you choose. If you decide to cancel, please notify us in advance so that we can assist you with the process and answer any questions you may have.

How quick are requests finished?

Plus 5 Designs aims to respond or gather more information to all requests within 24-48. However, some complex requests may take longer to complete.

Why are there limited spots?

To ensure that our team can maintain the highest quality of service, we limit the number of clients we take on at any given time. If there is a need to accommodate more clients, we will hire additional designers and developers to make sure that our quality standards are never compromised.