Expert Shopify Support Package (Unlimited)

Looking for a go-to Shopify expert you can email on year-round?

If you’re a business owner who wants reliable, expert help with Shopify (and more), our support plans are designed to give you peace of mind and priority access whenever you need it.

Here’s What You Get:

• Unlimited email support
  Use it for small Shopify tweaks, Klaviyo help, advice on what direction to take next, or Conversion rate optimization (CRO) advice—whatever you need, when you need it.
• 2 hours worth of coding development. 
  Use it for small Shopify theme tweaks - colors, installing code to name a couple. Anything more then 2 hours will be quoted at our best rates. 
  
• Priority service
  Your tasks go to the top of the list.
• Better rates
  Enjoy a reduced hourly rate compared to one-off support requests.

Why It’s Worth It:

• Local to New Zealand, friendly Shopify support at your fingertips all year long
• Get stuff done faster—no more DIY-ing small updates or wondering how to make things work
• More time for what matters—we handle the fiddly bits so you can focus on running your business

A Few Simple Terms:

• If you use up your developer hours or need more direct help, no worries—you can top up anytime or request a quote for extra work at our hourly rate.
  
• We’ll always let you know if a request is outside the scope of your plan and offer a custom quote if needed.
• Full payment is required upfront to lock in your plan and rate.
  
• Due to this being a service, we cannot offer refunds. Feel free to cancel anytime by emailing us.